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Define: 23 Questions

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1. The following are responsible for Project Selection except: *

Master Black Belts Organizational champions Lean Six Sigma Green Belts Key executive sponsors

3. What method compares the current state with outstanding processes or products? *

Design for Six Sigma Benchmarking Feasibility Studies Process / Product Comparison

5. Who among following is the least Process Stakeholder? *

Process suppliers and customers Process owner Process design personnel Process modeling software vendor

7. The following are tools for capturing customer data except: *

Market Research SIPOC Quality Function Deployment Focus Group Discussion

9. The project document that describes the purpose of the project is: *

Project Business Case Project Budget Project Charter Project Risk Register

11. What project metric must be monitored to ensure that the project does not negatively impact other dimensions of the process being improved? *

Primary Metrics Consequential Metrics Key Performance Input Variables Key Performance Output Variables

13. Which tool is used to convey project information in each DMAIC stage using graphs, charts and short narratives? *

Project Charter Project Toll Gate Review Meeting Minutes Project Lessons Learned Document Project Storyboard

15. Which of the following is performed to formally close the project? *

Update the Project Charter Update the Project Storyboard Meet and update all project stakeholders of the closure Meet with the Sponsor and solicit closure

17. Average defects per unit is 0.0088. The are 8 defect opportunities per unit. What is the DPMO? *

1100 1010 1001 1110

19. Which stage in team formation that the people start working as a team? *

Mourning Storming Norming Performing

21. The following are responsible for allocating project resources except: *

Organizational Champion Executive Sponsor Black Belt Process Owner

23. What tool can be used to suitably inform non–team members about project progress? *

Project Report Project Charter Project Metrics Project Reviews

Email *

2. What is NOT true about processes? *

Linked with other processes Have defined start and end points Have multiple inputs and outputs Involve performing specific steps

4. What 2 tools can be used to determine process boundaries *

Process Model and SIPOC Flow Chart and Process Document Process Scoping and Process Maps Process FMEA and DFSS

6. The following tools can less likely help identify customers except: *

Market Analysis SIPOC Diagram Quality Function Deployment Surveys & Questionnaires

8. Which of the following is NOT an element of the House of Quality? *

Supplier Capabilities Customer Requirements Competitor Capabilities Technical Requirements

10. The following tools can be used to define the Project Scope except: *

Brainstorming SIPOC Project Charter Process Map

12. The following are required in estimating project activity duration using PERT except: *

Most Likely duration Least Likely duration Optimistic duration Pessimistic duration

14. Risk analysis is a formal process that can be performed using the following tools except: *

FMEA SWOT PDPC DOE

16. The following tools leverage on Brainstorming except: *

Focus Group Discussion Affinity Diagram Interrelationship Digraph Fishbone Diagram

18. Which communication flow can be effectively used in “flatter” organizations? *

Top-down communication Bottom-up communication Horizontal communication Vertical communication

20. Which team behaviour exhibits non-participation, disinterest and indifference? *

Reluctant Participants Floundering Discount Digression

22. The following are some rules in Brainstorming except: *

Avoid critisims and compliments Welcome wild ideas Prioritize Quantity over Quality First in First out

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