CSSGB Measure

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Measure: 23 Questions

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1. What the LEAST among the purpose of Process Mapping? *

Helps in understanding the process better. Aid in the identification of potential process problems Determine the process owner and stakeholders Analyze the sequence of operations

3. I.T. Job applicants included 5 Apps Developers (AD), 3 Network Engineers (NE) and 2 Service Desk Agents (SD). I.T. needs 3 additional staff. Find the probability of hiring an AD, then NE, then SD in that sequence. *

41.7& 0.417% 4.17% 0.0417%

5. To determine the probability of obtaining a certain number of defectives in a sample of known size from a population with known percentage defective, the best distribution to consider is: *

Normal Distribution Weibull Distribution Chi Square Distribution Binomial Distribution

7. IQ scores and Temperature readings are examples of what type of measurement scale? *

Nominal Ordinal Interval Ratio

9. There are 11 call duration values, 1 score is 10x larger than the largest among the 10. What is the best measure of central tendency? *

Arithmetic mean Logarithmic mean Geometric mean Trigonometric mean

11. What tool shows a summary of 5 key characteristics of the data? *

Box and Whiskers Plot Stem and Leaf Plot Normal Probability Plot Scatter Plot

13. Which tool can be used to depict the linear relationship between 2 variables? *

Box and Whiskers Plot Stem and Leaf Plot Normal Probability Plot Scatter Plot

15. The Measurement System is deemed to be acceptable when the %GRR is: *

> 30% < 30% > 10% < 10%

17. Poor Process performance is apparent when? *

Process Limits are within Specifrication Limits Specification Limits are within Process Limits Process Limits are outside Specification Limits None of the above

19. When is a process considered to be stable? *

When common causes are minimal When special causes are not present When data points are flat near the mean When data points are within specification limits

21. Acceptable process capability is represented by which condition *

Cr > 1.33 Cpm > 1.33 Cpk > 1.33 None of the above

23. Which among the following is true about short term capability: *

Has wider variation compared to long term capability Has smaller value compared to long term capability Sigma value is equal to average process range Considers multiple operations and machines

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2. If two or more events can occur at the same time, the events are said to be: *

Independent Dependent Non-mutually exclusive Exclusive

4. If the original population is not normally distributed, the sampling distribution of means will increasingly approximate a normal distribution as sample size increases. This refers to what theory? *

The Sample Means Theory Theory of Central Tendency Mean Distribution Theory Theory of Average Constraints

6. What distribution is represented by the ratio of 2 chi square distributions each having their own degrees of freedom, and typically used in ANOVA? *

t Distribution F Distribution Normal Distribution Non Normal Distribution

8. There are 7 candidates for a Job. How many ways can we identify the 1st, 2nd and 3rd choice for the role? *

120 220 30 42

10. A distribution that shows a compounding values of probability scores is: *

Probability Density Function Probability Mass Function Cumulative Frequency Distribution Cumulative Density Function

12. What tool can be used to show whether random data come from a normal distribution? *

Box and Whiskers Plot Stem and Leaf Plot Normal Probability Plot Scatter Plot

14. What type of variation in measurements occurs when the same measuring system, including equipment, material, appraiser is used? *

Process Variation Measurement Variation Reproducibility Repeatability

16. How many standard deviations away is the process mean from the tolerance if the USL is 25 mins, the process average is 20 mins and the standard deviation is 1 min? *

3 4 5 6

18. What is not an objective of process capability studies? *

Monitor whether a process is in statistical control Verify that the process is capable of meeting specifications Improve the capability when process is incapable Determine causes of poor process capability

20. The ratio between the tolerance range and 6 times the standard deviation is: *

Capability Ratio (Cr) Process Capability metric (Cpm) Process Capability index (Cpk) None of the above

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